Sony wants your opinion and they are not paying for a company to run an email survey this time.  Sony has opened up a new section on the PlayStation Blog called, "PlayStation Share."  At Share you can suggest something for Sony to improve hardware, software,or their network and then people can vote them up or down.  Currently the top vote getter's?  (With number of votes at time of writing)

1. Cross-Game Chat (3166 out of 3934)

2. Software Emulation for PS2 Games (2769 out of 3466)

3. Auto-Syncing Trophies (2669 out of 3322)

Guess that dispels the myth that nobody wants backwards compatibility.